How much does WordPress support and maintenance cost?

Our WordPress maintenance plans start from £70 per month for the Basic plan, which covers WordPress core updates, plugin updates, malware scanning, daily backups, a site audit, and one hour of WordPress support. The Plus plan, at £130 per month, includes uptime monitoring, spam protection, and 2 hours of support. The Premium plan at £300 per month includes everything plus WordPress hosting, SSL, speed optimisation, and five hours of dedicated support. Enterprise plans are tailored for larger websites and larger corporate sites with bespoke requirements.

Why does my WordPress site need regular maintenance?

Regular WordPress maintenance is essential for three core reasons: security, performance, and functionality. Without regular updates, security vulnerabilities in WordPress core, plugins, and themes can be exploited by attackers. Without speed optimisation and performance monitoring, your site will slow down over time, harming both user experience and Google rankings. Without regular maintenance, broken links, plugin conflicts, and technical issues accumulate, creating a poor user experience. Proactively maintaining WordPress websites is always more cost-effective than resolving issues after they occur.

My website has been hacked. Can you help

Yes. Our support team has extensive experience in malware removal and security recovery for compromised WordPress websites. If your WordPress site has been hacked, contact us immediately with as much detail as possible about the issue and provide access to your hosting account. We will run a full security scan, identify all threats, remove the malware, and implement security hardening to protect your site against future attacks. We also recommend enrolling in one of our ongoing WordPress maintenance plans to prevent recurrence through regular security monitoring and updates.

Do you offer WordPress support for WooCommerce websites?

Yes. WooCommerce websites have additional maintenance requirements beyond standard WordPress sites, including payment gateway security, inventory management, and performance optimisation for product catalogues. Our website support and maintenance service covers WooCommerce websites at all plan levels. For larger WooCommerce stores or those with complex integrations, we recommend our Premium or Enterprise plans, which include dedicated support hours and comprehensive speed optimisation to keep your store running smoothly and converting effectively.

How do I submit a WordPress support request?

Existing maintenance clients can submit support requests by emailing support@cudedesign.co.uk with as much detail as possible about the issue. We aim to respond to all support requests within one business day, with priority response times for higher-tier maintenance plans. For urgent website issues, such as your WordPress site going down, contact us immediately for emergency support. If you are not currently on a maintenance plan, you can still access our support services on an ad hoc basis.

Are there long-term contracts for your maintenance plans?

No. All of our WordPress maintenance plans run on flexible monthly terms with no lock-in contracts. We are confident in the quality of our support services and believe you should be free to make changes if your needs evolve. Most of our maintenance clients stay with us for years, not because they are contractually obligated to, but because our team consistently delivers reliable, proactive WordPress maintenance that gives them peace of mind and keeps their WordPress websites running smoothly.

WordPress Support & Maintenance

WordPress Maintenance Service UK

Cude Design provides WordPress maintenance and support for businesses across the UK. Our maintenance plans cover updates, backups, security monitoring, uptime checks and ongoing technical support to keep your WordPress website reliable and up to date. Choose from monthly WordPress maintenance plans with different levels of support, including options for hosting, performance improvements and ongoing website changes.

Trusted by UK Businesses

Businesses across the UK choose Cude Design for WordPress maintenance, technical support and ongoing website management.

“Service from Wes and his team from initial brief to execution of my vision was exactly what I hoped for and more.”
Jessica. SEvents Management

“Wes has done a fantastic job, interpreting our new visual identity guidelines to apply them to the design of the new website.”
Martin BrownRoyal Automobile Club

What’s Included in Our WordPress Maintenance Service

Our WordPress maintenance plans cover the routine technical work needed to keep your website secure, updated and reliable. Depending on the plan, this can also include support hours, performance improvements, hosting and content changes.

Security Monitoring

We regularly scan your WordPress website for malware, vulnerabilities and other security issues that may require attention.

WordPress & Plugin Updates

We manage WordPress core, theme and plugin updates, checking the website afterwards to make sure everything continues to work correctly.

Uptime Monitoring

We monitor your website for downtime so technical problems can be identified and investigated quickly.

Daily Backups

Regular backups give us a recent version of the website to restore if an update, technical issue or security problem causes something to go wrong.

Malware Protection

We monitor for malware and security issues as part of ongoing maintenance. If a website becomes compromised, our team can investigate the problem and help clean and secure the site.

Website Health Checks

We review the technical health of your WordPress website and highlight issues affecting security, performance or reliability.

Speed Optimisation

Higher-level plans can include performance work covering plugins, images, databases and other factors affecting WordPress speed.

WordPress Support Hours

Our maintenance plans include support time for technical issues, website changes and ongoing WordPress tasks, with the amount of support depending on the package.

Content Updates

We can also make content changes on your behalf, including updating text, images and other website content where support time is included.

Client Success Stories

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Jackie PenticostPeaches & Calm
“The process was highly collaborative and they were very responsive to changes and questions. The whole process was very smooth and the end result was very professional. Highly recommend.”

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Arame LyQuick Commerce
“It's been a pleasure working with the Cude design team. They are always fast to respond, and keen to assists wherever we need help. The project process was really smooth,”

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Sam LutostanskiWPJ Heating
“A great structured design process and superb Wordpress skills to build the new website. Every request we had was delivered well and the team working on our site certainly new their stuff!”

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Eve ColeHome Insurance Website
“We have been incredibly impressed with Cude Design. The website that they created was made to a high standard and provided excellent value, great customer service, efficient website build plan and timescales given.”

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Sam WaltersFore-View
“The Cude Design team have been fantastic to deal with. They have produced a website and marketing material that we are very impressed with and all to budget and agreed timeline. Would highly recommend.”

“
Scott MacdonaldHappy Hemper
“Cude Design have been an invaluable part of getting my business off the ground. Very knowledgable and nothings been too much of a bother and the finished product has exceeded our expectations! Great customer service and patience!”

WordPress Maintenance Plans

Choose the level of WordPress maintenance and support that matches your website. Every plan includes the core maintenance needed to keep WordPress updated and monitored, with additional support, hosting and performance work available on higher tiers.

Basic

For smaller WordPress websites that need essential ongoing maintenance:

WordPress & Plugin Updates
Malware Scanning
Backups
Site Audit
1 Hour of Support

£70/mo

Get started

Plus

For businesses that need more regular support alongside ongoing maintenance.

Everything in Basic
2 hours of website support
Uptime monitoring
Spam protection
Additional website checks

£130/mo

Get started

Premium

For businesses that want maintenance, hosting and a higher level of ongoing support in one package.

Everything in Plus
5 hours of website support
Managed WordPress hosting
SSL certificate
Speed optimisation

£300/mo

Enterprise

For larger or more complex WordPress websites that need a maintenance and support package built around specific requirements.

To be discussed.

Find out more

Why WordPress Maintenance Matters

Regular maintenance helps keep your WordPress website secure, reliable and easier to manage. It also reduces the risk of problems caused by outdated software, broken functionality or missed backups.

Security

WordPress core, themes and plugins need regular updates to reduce the risk of known vulnerabilities being exploited.

Website Reliability

Plugin conflicts, broken functionality and failed updates can affect how the website works. Ongoing maintenance helps identify and resolve these issues before they become larger problems.

Performance

Regular checks can identify slow plugins, database issues and other technical problems affecting the speed and reliability of your WordPress website.

Backups & Recovery

Regular backups give you a recent version of the website to restore if an update, security issue or technical fault causes something to go wrong.

Managed WordPress Hosting

Our Premium maintenance plan includes managed WordPress hosting, giving you hosting, maintenance and technical support through the same team.

We manage backups, SSL, hosting configuration and the technical environment around your WordPress website, making it easier to resolve problems without dealing with multiple providers. Hosting is also available separately for businesses that do not require one of our maintenance plans.

WordPress Hosting

WordPress Speed Optimisation

We can improve the performance of WordPress websites by reviewing plugins, images, database load, caching, hosting and Core Web Vitals. Speed optimisation is included in the Premium maintenance plan and can also be added to other support packages where required.

For slower or more complex websites, we can carry out a separate performance review and recommend the changes likely to have the biggest impact.

Discuss Speed Optimisation

Get WordPress Support Today

Need WordPress Maintenance & Support?

Tell us about your website and the level of support you need. We’ll review the site, recommend the most suitable maintenance plan and explain what’s included before you commit.

Discuss Your WordPress Support

Common Questions

Frequently Asked Questions

Everything you need to know about our WordPress support packages.

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